The Federal Airport Authority in Nigeria, FAAN, has shut down the KFC outlet in Murtala Muhammed International Airport in Lagos over discriminatory treatment meted out to a Passenger with Reduced Mobility.
The Director of Public Affairs and Consumer Protection of FAAN, Mrs Obiageli Orah, disclosed this in a statement on Thursday.
Recall that Dabola Daniel took to his official X account to narrate how he was discriminated against at KYC at MMIA Lagos due to his disability.
Reacting to the development, FAAN said it decided to shut down the outlet after an investigation.
FAAN ordered KFC to apologise to the affected Passenger with Reduced Mobility.
“In line with Lagos State law on People with Special Needs, Part C, section 55 of General Provisions on Discrimination, which states that, ‘A person shall not deprive another person of access to any place, vehicle or facility that members of the public are entitled to enter or use based on the disability of that person’, the management of FAAN has closed the KFC facility at the Murtala Muhammed International Airport in Lagos with effect from March 28, 2024.
“This is due to a social media report by a Passenger with Reduced Mobility, PRM, alleging discriminatory treatment he received at the Murtala Muhammed International Airport, Lagos.
“The MD/CEO of FAAN, Mrs Olubunmi Kuku, intervened swiftly by deploying a management team comprising the Director, Public Affairs and Consumer Protection, Mrs Obiageli Orah, the Regional Manager South-West, Mr Sunday Ayodele, Ag. General Manager Public Affairs, Mrs Ijeoma Nwosu-Igbo and the International Terminal Manager, Mr Kerri, to investigate the allegation.
“It is based on the findings of the team that FAAN has shut down the KFC facility at the MMA, where the incident occurred.
“The Authority has instructed that the KFC Management tender an unreserved apology, in writing, to the affected PRM and a non-discrimination policy statement be written and pasted conspicuously at the door post of their facility at MMIA before it resumes operation.”
