Access Bank has announced the postponement of its planned system upgrade, which was initially set to begin on Saturday, October 12.
In an email sent to its customers, the bank said a new date for the upgrade would be communicated in due course.
The bank also reiterated its commitment to improving customer experience through enhanced service functionality.
Access Bank also assured customers that all banking services remain fully operational during this period and urged them to disregard any speculative reports regarding the upgrade.
“We wish to inform our valued customer that the previously announced system upgrade, initially scheduled to begin on Saturday, October 12, has been postponed. A new date for the upgrade will be communicated in due course.
“We remain committed to ensuring that the upgrade enhances the functionality of our services and delivers an improved banking experience.
“We appreciate your patience and understanding during this period and encourage you to disregard any speculative reports regarding the upgrade. Please be assured that all services remain fully operational, and we will keep you updated with further information,” the statement read.
Access bank on Tuesday, announced that it will temporarily shut services for a system upgrade aimed at optimising its offerings to customers.
The bank stated that the upgrade will take place in phases, starting on Saturday, October 12, at 10 pm and ending on Sunday, October 13, at 6:30 am.
